Privacy Policy

ARC. partners Limited

At ARC. partners Limited, we respect your right to privacy and take the handling of your personal information seriously. This policy outlines how we collect, use, store, and share your personal data, in line with the New Zealand Privacy Act.

We are a specialist recruitment and consulting firm, and the nature of our work means we often deal with personal information. This policy aims to be clear, practical, and easy to understand.

What information we collect and why

We collect personal information so we can:

  • Help individuals find permanent or contract roles;

  • Support our clients in sourcing great talent;

  • Verify work eligibility, qualifications, and employment history;

  • Maintain contact throughout the recruitment process;

  • Deliver, improve, and promote our services.

Who we collect personal information from

Depending on your relationship with ARC. partners, we may collect information from or about:

  • Job seekers and candidates;

  • Employers and hiring managers;

  • Referees and third-party contacts;

  • Contractors, suppliers, or business partners;

  • Website visitors or individuals engaging with us online.

Types of information we collect

Information we may request or receive includes:

  • Name and contact details;

  • CV and employment history;

  • Education and certifications;

  • Work eligibility documents (e.g. passport or visa);

  • Reference and background checks;

  • Psychometric or skills assessments (if applicable);

  • Relevant health information (role-dependent);

  • Notes from meetings, interviews, or phone calls;

  • Website interaction data or communication records.

How we collect personal information

We collect personal information in several ways:

  • Directly from you — through CVs, registration forms, interviews, or when you engage with us online;

  • Through conversations — phone, email, in-person, or video meetings;

  • Via third parties — such as referees, background check services, or publicly available sources;

  • Automatically — via website analytics or cookies (used to understand user behaviour and improve experience).

How we protect and manage your information

We apply reasonable safeguards — both digital and physical — to protect your personal information from unauthorised access, alteration, or disclosure. This includes:

  • Password-protected systems and two-factor authentication;

  • Limited internal access based on role;

  • Regular reviews of data storage practices;

  • Secure disposal of data when no longer required.

We retain information only as long as necessary to carry out our services or meet legal obligations.

Sharing your information

Your personal information may be shared:

  • With potential employers or clients (with your consent);

  • With third-party service providers (e.g. background checks, payroll, cloud storage), under strict confidentiality agreements;

  • Where legally required (e.g. to comply with investigations or legislation);

  • With others only when you’ve given us express permission.

We do not sell your personal information, and we avoid disclosing more than is necessary.

Your rights and access to your information

You’re entitled to:

  • Request a copy of the personal information we hold about you;

  • Ask us to correct any details that are inaccurate or out of date.

To make a request, please contact our Privacy Officer using the details below. We may need to verify your identity before acting on your request.

Questions or concerns?

If you have any questions about this policy or how we handle personal information, get in touch:

Privacy Officer
ARC. partners Limited
📍 Level 5, 1 Queen Street, Auckland 1010
📍 Grey Street, Wellington Central, 6011
📧 info@arcpartners.co.nz
📞 021 108 9262

If your concern isn’t resolved to your satisfaction, you can contact the Office of the Privacy Commissioner:
📍 PO Box 10-094, The Terrace, Wellington 6143
📞 0800 803 909
🌐 www.privacy.org.nz

Policy updates

This policy may be updated from time to time. The most current version will always be available on our website and applies from the date it is published.